Roof Maintenance Programs

The Sacramento schedule

• Autumn visit, before the rains: every drain, strainer and scupper cleared; debris removed; all details checked
• Spring visit, after the rains: ponding evidence, seam condition, and any new penetrations made over winter
• Post-storm checks after significant events
• A check after any trade has worked on the roof — HVAC, solar, telecoms, window cleaning

Why the timing matters here

Here, leaves and grit pile up through eight dry months, and then the whole year's rain arrives in a few heavy winter storms. A drain that ran clear in April is often plugged by December. On a flat or low-pitch roof, standing water behind a plugged drain is how a minor issue turns into a structural load.

The autumn visit prevents the large majority of winter emergency calls we get from buildings that do not have one.

What you receive each visit

• A dated photographic report, retained so it can substantiate a warranty claim years later
• A list of conditions found, separated into addressed now and monitor
• An updated remaining-useful-life opinion for the reserve study
• Pipe boot and sealant condition, since those are the shortest-lived details on any roof

Control who walks the roof

Anyone working up on a membrane can puncture it, and hardly anyone says so when they do. Walk pads running from each hatch or ladder to every unit that gets serviced, along with a rule that every trip onto the roof gets logged, stop most of that damage.

When a leak appears a few months after a solar or HVAC install, this is nearly always the reason.

Common questions