Emergency Roof Response
In a winter storm the priority is stopping water from reaching your interior, tenants and inventory. That is stabilisation. It is not a repair, and anyone billing it as one is selling you a problem twice.
What happens first
- Safe roof access assessed — nobody goes up in lightning or high wind
- Water entry stabilised at the source where it can be reached, not at the ceiling stain
- Drains cleared, because a blocked drain is the cause more often than the membrane
- Interior protection and water diversion where entry cannot be stopped immediately
- Everything photographed and dated while conditions are still visible
Document it while it is happening
Insurance and any later claim against a contractor both turn on evidence captured during the event: where water entered, how much, what it reached, and what was done about it and when.
After the roof dries, that evidence is gone. We photograph and log as part of the response rather than as an afterthought.
Then the real repair
Welded membrane repairs need a clean dry substrate, so the permanent fix is scheduled for dry conditions once the building is protected. Diagnosis also improves enormously out of the rain.
We will tell you honestly whether what failed is a detail on a sound roof or the first visible symptom of a roof at end of life.
Common questions
Can you permanently repair a roof in the rain?
No. Emergency measures stop water entry; a welded or adhered repair requires a dry substrate. Anything applied to a wet roof is temporary by definition, and should be priced and described as such.
Will you work with my insurance adjuster?
Yes — we provide dated photographs, a written description of conditions and what was done, and a costed scope. We do not characterise causation for you; that is the adjuster's determination.